GTT Guarantee
GTT guarantees that all products will not arrive DOA (dead on arrival). In the unlikely event of a DOA piece, please contact GTT immediately. All DOA claims must be made within 48 hours of delivery.
Trade-Ins
At times GTT accepts trade-in equipment toward the purchase of products. Trade-ins must be received within one week of the customer receiving purchased equipment. New gear purchases carry a one-year trade-up policy toward the retail purchase price of a new like component, subject to the stated conditions and restrictions.
New Items
New items are special-order items and are not returnable. Deposits are taken at the time of order; once accepted, an order is non-cancelable. New items are covered by the manufacturer warranty, not GTT.
Demo, Used & Clearance
Demo, used, and clearance items are sold as-is and all sales are final. Certain used gear may carry transferable warranties; please inquire about the specific item.
Shipping Damage Claims
Shipping damage must be reported immediately and noted on the bill of lading at receipt. Concealed damage must be reported within 24 hours of delivery.
Prices & Availability
Prices and availability are subject to change without notice. All trademarks and trade names are the property of their respective owners.
Questions
Call GTT at 908.850.3092 to discuss a purchase, trade-in, shipment, or policy question directly.